FAQ

How long does shipping take?

Estimated delivery time is usually 7–10 business days after processing. Processing usually takes 1–2 business days.

Will I receive a tracking number?

When tracking is available, you will receive tracking information by email after your order ships.

Why did my items arrive separately?

Some items may ship separately if they come from different suppliers or warehouses.

Can I cancel my order?

Please contact us as soon as possible if you need to cancel. We cannot guarantee cancellation after the order has been processed or shipped.

Can I return an item?

Returns may be accepted for damaged, incorrect, unused, or eligible items if you contact us within 7 days of delivery.

What if my item arrives damaged?

Please contact us within 7 days of delivery with your order number and clear photos of the item and packaging. We will review the issue and help with a solution.

Do you offer refunds?

Refunds may be approved for damaged items, wrong items, unavailable items, or approved returns. Refunds are reviewed case by case.

What if I entered the wrong shipping address?

Please contact us immediately. If the order has already shipped, we may not be able to change the address. Miga Mart  is not responsible for orders shipped to an incorrect address entered by the customer.

How can I contact you?

You can contact us through the Contact page on our website.