Return Policy
Thank you for shopping at Tmbty.com
We want you to be happy with your purchase. If there is an issue with your order, please contact us as soon as possible.
Return Eligibility
Returns may be accepted if:
- The item arrives damaged
- The wrong item was received
- The item is unused and in its original condition
- The request is made within 7 days of delivery
Items that are used, damaged by the customer, missing parts, or not in original condition may not be eligible for return.
Non-Returnable Items
The following items are not eligible for return:
- Items damaged after delivery
- Used items
- Items without original packaging
- Clearance or final sale items, if marked as final sale
- Items returned without contacting us first
Damaged or Wrong Items
If your item arrives damaged or you received the wrong item, please contact us within 7 days of delivery and include:
- Your order number
- Clear photos of the item
- Clear photos of the packaging
- A short description of the issue
Return Shipping
Customers may be responsible for return shipping costs unless the item arrived damaged or the wrong item was sent.
Contact
To request a return, please contact us through our Contact page before sending anything back.